Tool · Revenue Intelligence

Gong

Revenue-intelligence and conversation-analytics platform. Nextdoor's primary listening tool for client meetings; Kiernan pushes his entire org to mine it for customer signal, calling it 'real gold.

30Documents
2Field studies
3Playbooks
7Customer stories
Measurement

What we measured

Original research touching Gong. Each study states its sample and method.

Method

What we recommend

How LeanScale runs delivery where Gong is involved.

Proof

What it produced

Real engagements involving Gong.

Proof AI & Automation in GTM

An AI-generated, unbranded executive brief the buyer's champion can circulate internally

A software vendor's deals kept stalling at the sales-qualified stage because the buyer's internal champion had nothing credible to send upward. We bui…

3 sections · 5 min read
Proof Customer Success, Renewals & Retention

Folding a second business unit's customer-success operations onto one platform — and rebuilding the health score on the way

A governance-software company was running two customer-success platforms: its own, and a second one belonging to a separate business unit. We mapped t…

3 sections · 7 min read
Proof Data Quality & Enrichment

Deduplicating a sprawling CRM and rebuilding the recurring-revenue roll-up

A growth-stage fintech had grown its CRM to a few hundred thousand records, with duplicates, undocumented workflows and inconsistent deal data sitting…

3 sections · 2 min read
Proof Attribution & Lead Lifecycle

Deciding which system owns the MQL — and making the number defensible

A marketing-technology company could not stand behind its MQL, lead-source or attribution numbers. LeanScale gave one system clear ownership of the MQ…

3 sections · 2 min read
Proof Outbound & Demand Generation

Consolidating two sales-engagement systems into one: 22 cadences rebuilt one-to-one

A long-established enterprise software company ran conflicting activity data across its CRM and its sales-engagement tool, so reps trusted neither. Le…

3 sections · 2 min read
Proof Lead Routing & Speed-to-Lead

Turning anonymous self-serve signups into product-qualified pipeline

A developer-infrastructure company had hundreds of thousands of self-serve signups it could not score, route, or even identify — most signed up with p…

3 sections · 2 min read
Proof Reporting, Forecasting & Board Metrics

Stopping deals from hiding forever in 'omitted'

Forecast hygiene had eroded at a long-established enterprise software company: large deals sat open indefinitely in an omitted category with no activi…

3 sections · 2 min read
Opinion

Episodes that mention Gong

Conversation, not measurement.

Ep. 88

Why AI Won't Close Your Biggest Deals

Michael Kiernan on 'Human + Agentic GTM' — where AI belongs in the revenue motion, and where it doesn't

July 3, 2026 · 00:45:33 · 39 min read
Ep. 82

How an Ops Guy Became CRO of a $3B Company

Joshua Trott on selling in heavy industries, RevOps as the operational backbone, and why delivery — not the deal — is the real contract

May 28, 2026 · 00:54:33 · 53 min read
Ep. 81

Sell to the Blocker, Not the Champion

Leigh Gross (CRO, Synctera) on 20-person fintech deals, why RevOps is your first GTM hire, and the mid-funnel AI use case nobody talks about

May 27, 2026 · 00:48:44 · 47 min read
Ep. 80

Why Enterprise AI Deals Die After the Buyer Says Yes

Scott Sinatra on MEDDPICC, the new multi-threading, why POCs are the default, and building go-to-market for enterprise AI's chaos

May 26, 2026 · 00:58:43 · 44 min read
Ep. 75

How I Built an AI Agent Operating System in 90 Days

Yasin's build-along on the folder-and-file architecture behind LeanScale's agentic operating system

May 15, 2026 · 00:20:32 · 25 min read
Ep. 66

From MLB Draft Pick to $25M ARR: How Tyler Molinaro Scales SaaS in Government

Tyler Molinaro on compressing government sales cycles, hiring for problem-solving over pedigree, and using AI agents to make a lean team outbuild a funded one

May 15, 2026 · 00:59:29 · 52 min read
Ep. 65

AI Changed GTM Forever. Most Companies Haven't Caught Up.

Alex Shartsis on why speed beats perfection, the eroding CRM moat, and building GTM for an AI world

May 15, 2026 · 01:14:11 · 73 min read
Ep. 61

How to Build a Scalable B2B Content Engine with AI (Without Losing the Fundamentals)

Benjamin Hoehn on ICP-first content, founder-led marketing, and using AI to accelerate — not replace — the fundamentals

May 15, 2026 · 00:32:20 · 30 min read
Ep. 60

The Hidden Mistakes of Scaling RevOps and Enablement

Andy Mowat on where scaling companies neglect the fundamentals — enablement, data foundations, GTM tooling, and the RevOps career

May 15, 2026 · 00:34:29 · 33 min read
Ep. 57

Why Three-Quarters of Sellers Miss Quota

Ebsta founder Guy Rubin on the 2025 B2B Sales Benchmark Report — sales velocity, deep ICP over TAM, and ruthless qualification.

November 10, 2025 · 00:39:01 · 40 min read
Ep. 45

Turning Sales Teams Into High-Performers with AI

Yogi Punjabi on building PeopleLens — an AI layer that makes every rep a better performer and every manager a better coach

October 29, 2025 · 00:29:20 · 22 min read
Ep. 44

Making Your B and C Players Sell Like A-Players

Ebsta's Adam Roberts on the data foundation behind revenue intelligence — relationship scoring, AI qualification, pipeline visibility, and bottoms-up forecasting

October 29, 2025 · 00:39:52 · 36 min read
Ep. 43

How Attio Is Reinventing CRM for Startups and RevOps Builders

Zev Lebowitz demos Attio — the AI-native CRM that molds to your motion instead of forcing you into someone else's

October 29, 2025 · 00:44:13 · 38 min read
Ep. 41

Why Structure (Not Headcount) Builds Great RevOps

Steve Dinner on running a high-output RevOps team with zero in-house admins or devs — agile, structure, specialist contractors, and AI

October 29, 2025 · 00:48:32 · 40 min read
Ep. 39

How to Scale GTM in the AI Era: Anthony Enrico's Playbook for Modern RevOps

LeanScale co-founder Anthony Enrico on the Traction podcast — the modern, revenue-per-FTE GTM playbook for AI-era startups

October 29, 2025 · 01:05:56 · 56 min read
Ep. 32

The RevOps Poker Game

Spencer Hodgson on betting on channels and reps with expected value

October 28, 2025 · 00:35:05 · 30 min read
Ep. 28

Run CS Ops like a Pro: The 5 Things Every CS Operation Needs to Have

Adrian Diaz on building a customer success operations function from scratch — processes, tech, health scoring, and staying close to the customer

October 28, 2025 · 00:51:39 · 47 min read
Ep. 22

Clari Acquired Groove...Now What?

Bernardo Alves and Cameron Legge join Anthony Enrico to unpack what the Clari–Groove deal means for the sales tech stack and how RevOps should respond

September 5, 2023 · 00:23:15 · 19 min read